“We had used Berwick for larger items such as profiling beds and hoists when needed, and then in 2012 our residential care home business was growing along with our over heads. We contacted Berwick and Tristan came out to discuss our everyday Housekeeping supplies to the occasional Nursing items.
The Service provided is excellent and never pushy, and often we have a friendly visit from one of the Berwick team to see how we are doing and even little gifts for individual residents, a very personal touch.
I know that we can call Berwick for advice about items in the catalogue before making a purchase.”
“Many, Many thanks for such a prompt delivery of my chair. Excellent customer service & I will certainly recommend Berwick to others.”
“I am not an easy customer, as a busy Care Home Manager I need prompt efficient service. Berwick surpass my expectations. Their motto should be ‘ask and we will find’. Any enquiry is dealt with in a friendly efficient manner and delivery is swift, giving peace of mind. Their prices are good too!! ”
“It has been a pleasure dealing with you, the quality of the furniture, fabrics etc. are all exceptionally good, as has been your patience in dealing with my many queries and changes of heart which I am pleased to say have in the end worked well. ”
“I would like to thank you for the efforts you made to find a suitable chair for my father. I understand it was quite a challenge.”
“All the staff at Berwick Care are helpful, friendly and aim to please. The customer does seem to come first! The sales team always try to find the best prices and look at alternatives. The ongoing reviews and support is great. Products are good and quality is super.
The delivery chap is always fun to talk to and provides a friendly and comical service… always a pleasure taking his deliveries!”
“Even though they have expanded their business over the years it still keeps the family friendly touch. I would not hesitate to recommend them to anyone(which I do).”
“Many thanks for all your support & for being prompt with small orders, it’s good to work with your company. ”
“We always pick the Riviera dining furniture from Berwick for our homes due to the build quality, choice of colours, durability and exceptionally high levels of service.”
“Marches Care finds Berwick Care an absolute delight to deal with and has done over the many years we have bought items for our care homes from you.”