“I would like to thank you for the efforts you made to find a suitable chair for my father. I understand it was quite a challenge.”
“I am not an easy customer, as a busy Care Home Manager I need prompt efficient service. Berwick surpass my expectations. Their motto should be ‘ask and we will find’. Any enquiry is dealt with in a friendly efficient manner and delivery is swift, giving peace of mind. Their prices are good too!! ”
“Even though they have expanded their business over the years it still keeps the family friendly touch. I would not hesitate to recommend them to anyone(which I do).”
“We have found them to be reliable, efficient and flexible.”
“It has been a pleasure dealing with you, the quality of the furniture, fabrics etc. are all exceptionally good, as has been your patience in dealing with my many queries and changes of heart which I am pleased to say have in the end worked well. ”
“Berwick have…. always delivered excellent service and customer care. We are made to feel that nothing is too much trouble and all queries are quickly responded to in a friendly but professional manner. Berwick are very knowledgeable regarding their products and always ready to offer advice and training to make sure we get the best from the products we use. ”
“Marches Care finds Berwick Care an absolute delight to deal with and has done over the many years we have bought items for our care homes from you.”
“We have always been more than happy with the service we receive from Berwick, the quotes are invariably the best and the customer service we receive is excellent. The after sales service makes you feel valued as a customer. We would recommend them to anyone.”
“Berwick always offer us an extremely good service, always willing to help and advise on products, Staff are dedicated and pleasant when you speak to them. Overall, an excellent company.”
“We had used Berwick for larger items such as profiling beds and hoists when needed, and then in 2012 our residential care home business was growing along with our over heads. We contacted Berwick and Tristan came out to discuss our everyday Housekeeping supplies to the occasional Nursing items.
The Service provided is excellent and never pushy, and often we have a friendly visit from one of the Berwick team to see how we are doing and even little gifts for individual residents, a very personal touch.
I know that we can call Berwick for advice about items in the catalogue before making a purchase.”