The team at Berwick are moving to their new Head Office on Thursday 1st October at 1pm, re-opening at the new location on Monday, 5th October. While all emails, website and deliveries, will be fully operational during this time, we anticipate that there may be some slight interruptions, although we will endeavour to avoid these where possible.
Thank for your patience and apologies for any inconvenience this may cause.
“Berwick always offer us an extremely good service, always willing to help and advise on products, Staff are dedicated and pleasant when you speak to them. Overall, an excellent company.”
“Berwick have…. always delivered excellent service and customer care. We are made to feel that nothing is too much trouble and all queries are quickly responded to in a friendly but professional manner. Berwick are very knowledgeable regarding their products and always ready to offer advice and training to make sure we get the best from the products we use. ”
“Marches Care finds Berwick Care an absolute delight to deal with and has done over the many years we have bought items for our care homes from you.”
“Even though they have expanded their business over the years it still keeps the family friendly touch. I would not hesitate to recommend them to anyone(which I do).”
“We have always been more than happy with the service we receive from Berwick, the quotes are invariably the best and the customer service we receive is excellent. The after sales service makes you feel valued as a customer. We would recommend them to anyone.”
“We always pick the Riviera dining furniture from Berwick for our homes due to the build quality, choice of colours, durability and exceptionally high levels of service.”
“It has been a pleasure dealing with you, the quality of the furniture, fabrics etc. are all exceptionally good, as has been your patience in dealing with my many queries and changes of heart which I am pleased to say have in the end worked well. ”
“We have found them to be reliable, efficient and flexible.”
“The level of customer service we receive from Berwick is excellent and very personalised.”
“We had used Berwick for larger items such as profiling beds and hoists when needed, and then in 2012 our residential care home business was growing along with our over heads. We contacted Berwick and Tristan came out to discuss our everyday Housekeeping supplies to the occasional Nursing items.
The Service provided is excellent and never pushy, and often we have a friendly visit from one of the Berwick team to see how we are doing and even little gifts for individual residents, a very personal touch.
I know that we can call Berwick for advice about items in the catalogue before making a purchase.”