“All the staff at Berwick Care are helpful, friendly and aim to please. The customer does seem to come first! The sales team always try to find the best prices and look at alternatives. The ongoing reviews and support is great. Products are good and quality is super.
The delivery chap is always fun to talk to and provides a friendly and comical service… always a pleasure taking his deliveries!”
“Marches Care finds Berwick Care an absolute delight to deal with and has done over the many years we have bought items for our care homes from you.”
“Thanks very much for coming over to the Hospice last week. It was useful to have the features explained and the footrest fitted.”
“We have found them to be reliable, efficient and flexible.”
“The level of customer service we receive from Berwick is excellent and very personalised.”
“I am not an easy customer, as a busy Care Home Manager I need prompt efficient service. Berwick surpass my expectations. Their motto should be ‘ask and we will find’. Any enquiry is dealt with in a friendly efficient manner and delivery is swift, giving peace of mind. Their prices are good too!! ”
“Even though they have expanded their business over the years it still keeps the family friendly touch. I would not hesitate to recommend them to anyone(which I do).”
“We had used Berwick for larger items such as profiling beds and hoists when needed, and then in 2012 our residential care home business was growing along with our over heads. We contacted Berwick and Tristan came out to discuss our everyday Housekeeping supplies to the occasional Nursing items.
The Service provided is excellent and never pushy, and often we have a friendly visit from one of the Berwick team to see how we are doing and even little gifts for individual residents, a very personal touch.
I know that we can call Berwick for advice about items in the catalogue before making a purchase.”
“Many, Many thanks for such a prompt delivery of my chair. Excellent customer service & I will certainly recommend Berwick to others.”
“It has been a pleasure dealing with you, the quality of the furniture, fabrics etc. are all exceptionally good, as has been your patience in dealing with my many queries and changes of heart which I am pleased to say have in the end worked well. ”