The team at Berwick are moving to their new Head Office on Thursday 1st October at 1pm, re-opening at the new location on Monday, 5th October. While all emails, website and deliveries, will be fully operational during this time, we anticipate that there may be some slight interruptions, although we will endeavour to avoid these where possible.
Thank for your patience and apologies for any inconvenience this may cause.
“Berwick have…. always delivered excellent service and customer care. We are made to feel that nothing is too much trouble and all queries are quickly responded to in a friendly but professional manner. Berwick are very knowledgeable regarding their products and always ready to offer advice and training to make sure we get the best from the products we use. ”
“We had used Berwick for larger items such as profiling beds and hoists when needed, and then in 2012 our residential care home business was growing along with our over heads. We contacted Berwick and Tristan came out to discuss our everyday Housekeeping supplies to the occasional Nursing items.
The Service provided is excellent and never pushy, and often we have a friendly visit from one of the Berwick team to see how we are doing and even little gifts for individual residents, a very personal touch.
I know that we can call Berwick for advice about items in the catalogue before making a purchase.”
“All the staff at Berwick Care are helpful, friendly and aim to please. The customer does seem to come first! The sales team always try to find the best prices and look at alternatives. The ongoing reviews and support is great. Products are good and quality is super.
The delivery chap is always fun to talk to and provides a friendly and comical service… always a pleasure taking his deliveries!”
“Many thanks for all your support & for being prompt with small orders, it’s good to work with your company. ”
“The level of customer service we receive from Berwick is excellent and very personalised.”
“I am not an easy customer, as a busy Care Home Manager I need prompt efficient service. Berwick surpass my expectations. Their motto should be ‘ask and we will find’. Any enquiry is dealt with in a friendly efficient manner and delivery is swift, giving peace of mind. Their prices are good too!! ”
“Many, Many thanks for such a prompt delivery of my chair. Excellent customer service & I will certainly recommend Berwick to others.”
“Even though they have expanded their business over the years it still keeps the family friendly touch. I would not hesitate to recommend them to anyone(which I do).”
“It has been a pleasure dealing with you, the quality of the furniture, fabrics etc. are all exceptionally good, as has been your patience in dealing with my many queries and changes of heart which I am pleased to say have in the end worked well. ”
“I would like to thank you for the efforts you made to find a suitable chair for my father. I understand it was quite a challenge.”