Top Tip #2 – What are you doing to ensure the voice of service users is heard?

Top Tip #2 – What are you doing to ensure the voice of service users is heard?

Get Outstanding from your CQC inspection.
 
What are you doing to ensure the voice of service users is heard?
 
The results from a simple questionnaire can produce remarkable insights and inspire great advances in the quality of care. If you act on them that is because data is useless unless it drives change. Don’t be the home that CQC say, “A questionnaire had been completed but the results had been ignored”.
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