Page 11 - News

How to get Outstanding from your CQC inspection

CQC don’t know what they don’t know. Unless you tell them that is. You know why you are outstanding, so make sure you tell them. If you remember! When CQC land an unannounced visit, it usually...

What are you doing to ensure the voice of service users is heard?

Get Outstanding from your CQC inspection. What are you doing to ensure the voice of service users is heard? The results from a simple questionnaire can produce remarkable insights and inspire grea...

"If it isn't written down, it didn't happen"

Get Outstanding from your CQC inspection. ‘’If it isn’t written down, it didn’t happen’’ Providing evidence is essential when you document patient care. Record-keeping varies enormousl...