Page 11 - News

What are you doing to ensure the voice of service users is heard?

Get Outstanding from your CQC inspection. What are you doing to ensure the voice of service users is heard? The results from a simple questionnaire can produce remarkable insights and inspire grea...

"If it isn't written down, it didn't happen"

Get Outstanding from your CQC inspection. ‘’If it isn’t written down, it didn’t happen’’ Providing evidence is essential when you document patient care. Record-keeping varies enormousl...