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Berwick staff are marked by their positive team spirit, determined to make life easier for you. Led by Mark Brassey and his three sons, Tristan, Carl and Nathan, the team at Berwick regard it an honour to be associated with one of the most valuable yet undervalued sectors of society, the social care sector. With a mix of youthful energy and sage experience, the team at Berwick are dedicated to your success, many of them having joined the company at the completion of their education and remain at Berwick to this day.
As one of Berwick's founders, Mark combines his creativity with his knowledge of the healthcare industry to ensure all our products are of utmost quality and competitively priced. He often conducts equipment repairs for care homes leaving it no surprise that he's a former construction worker- our in-house Bob the Builder!
Having worked with care homes since 2006, Ashley uses his wealth of knowledge and experience to assist with lean techniques and improvement procedures, and creates innovative solutions for any problems his clients may be experiencing. In his spare time, our Sales Manager loves spending time tending to his well-manicured garden with his wife.
Caleb is one of our Sales Managers, whose mission is to get his customers what they want when they want it. His day-to-day work includes managing his customers' quotes, orders, queries, and advising on best care home practices. The self-confessed foodie loves nothing more than steak, weight lifting, and hiking the hills of Shropshire and Wales!
Our General Manager, Carl, splits his time between customers and staff. He oversees strategy and key decision-making to ensure Berwick Care will continue to improve and develop in line with the company vision. Alongside university training in dementia design, Carl's interests also include American V8 engines and, of course, food. Who can blame him?
There's only one thing our Sales Manager loves more than selling our great products, and that's being presented with a challenge by a customer and being able to find a solution! An interesting fact about Nathan is that he was part of the team that achieved the highest blob launch at Surf Snowdonia’s ‘Crash & Splash’ course. We're very proud.
As a Sales Manager, Tristan spends his time understanding the needs of his clients. His personal measure of success is to not only meet your expectations, but exceed them too! Being one of the company founders, he's always exploring different ways to take care to the next level. At weekends? Still exploring, but this time it’s the great outdoors.
Meet our Office Manager: our chief liaison between customer services, the warehouse and our finance departments. Wallace ensures that Berwick's engine runs smoothly, preventing any delays in getting the goods out to our valued customers. The Crystal Palace fan can often be found dunking milk chocolate Hobnobs into his morning (and afternoon!) brew.
Having worked for 8 years in a chilled warehouse where his team was a finalist at the UK Warehouse Association Awards 2011, Ovidiu oversees the journey of every Berwick order from pick, pack to delivery. He's a lover of sports, supporting the Welsh Rugby Union and Liverpool FC. A great weekend for Ovi is spent playing football with his 2 sons!
Tanya works primarily on improving the functionality of our website, ensuring that it is simple to navigate, and kept up-to-date with our newest products and promotions! Unfortunately, she suffers from misophonia, an illness that causes a negative reaction to sounds such as eating or slurping. We recommend avoiding pot noodle eaters.
You are likely to hear the friendly voice of Ketsia when you give Berwick a call! As an important part of our Customer Service team, Ketsia's priorities lie with our customers: providing them with the best service, and fulfilling their needs. On the weekends, this girl loves hitting the beach or the shops- sounds dreamy!
As our Goods In Manager, Felix facilitates the smooth process of receiving goods through our moving departments and manages a high volume of goods with multiple deliveries a day! To unwind after a busy day at Berwick, Felix can be found playing with his young daughter or having a great gaming session.
Donna is our Credit Control extraordinaire. She collects customer payments in a timely, effective manner, and maintains communications with our clients to ensure all accounts are clear for the dispatch of orders and invoicing. This world traveller also happens to be a gold star baker, much to the delight of all members of the Berwick team!
Bookkeeper, number cruncher, bean counter - whatever you name it, James is the man looking after Berwick Care's accounts! From preparing accounts and tax returns, monitoring spending and budgets, to auditing and analyzing financial performance, he ensures our books are kept in exemplary order. James is a family man, and places utmost priority on right moral values.
As a longstanding member of the Berwick team, Chris has become an essential component to the smooth running of our busy warehouse. He ensures the safe and efficient receipt, storage and dispatch of all our warehouse goods. Joining our football mad family, Chris is a Wolves fan with soft spot for cricket and the British Touring Car Championship!
If you are a Berwick customer, this may be a familiar face! Meet Scott, a vital member of the Berwick team who ensures your goods are delivered and installed with the utmost level of care and a smile. This avid Leeds fan enjoys football, snooker, and pool. To relax? It's a good book or film with a nice bottle of red wine.
Our former Thai kickboxing coach's job role is about so much more than just driving: it's about helping our valued customers and delivering great service, with a smile. It's hands on, physical and no two shifts are ever the same! Our customers look for help in all kinds of different ways- and Adam is there to help!
Serving as a critical part of our logistics is Tom, one of our Warehouse Operatives. His job is multi-faceted: from taking delivery of goods for sorting and storage to picking and packing items for dispatch. Whilst Tom isn't busy in our warehouse, he's a freelance videographer/photographer/drone operator and has a certain affinity for bungee jumping!
Diane is a shining member of our team of first class delivery drivers. Her day to day job comprises of loading, transporting, and delivering our great products to our clients in a safe, timely manner. England cricket fan Diane also has a great eye for antiques, and loves nothing more than walking her dogs, followed by a cold Budweiser!
Tanguy's role as Sales Administrator consists of completing any tasks that the Sales Managers dream up for him! In reality, this often equates to raising quotations, making and taking telephone calls, and processing customer data. Our newest Berwick member is often asked about his name, which is French, and translates to Warrior of Fire!
As a Sales Administrator to 2 busy Sales Managers, Jacqui is most often occupied with following up queries, creating lean audits, producing reports, generating quotations and orders, and setting up online customer accounts. This creative lady loves to travel, cook, play the piano, dabble in oil painting and spend time with her blind cat!
Alan's goal as one of Berwick's friendly delivery drivers is to distribute and install our valued customers' orders with a helping hand and a smile. The former fire fighter also works as security at Shrewsbury Town Football Club, is a big Liverpool fan, and loves to dive with great white sharks- he has a lot of great stories to tell!
As a Marketing Assistant, Charlotte promotes Berwick's products and services to customers across the country. A standard day for her may include assisting in a new marketing campaign, arranging a product photoshoot, or brainstorming our next big launch! When Charlotte wants to take a break, her favorite holiday destination is the Isles of Scilly.
Beatrix liaises between the directors and our external web agency to bring all of her team's imaginative ideas to life. As the face of our brand, our marketing team strives to represent our core values, and our responsibility to give back. Outside of Berwick, our avid animal lover enjoys all things creative and outdoorsy!
Using her background in management and system implementation, Carolyn brings about improvements within the management level of Berwick. She provides reporting and analytics that help make decisions that are in the best interest of the expansion of the company. In her spare time, she loves to cook. Her specialty? The mighty cinnamon bun.
Meet Tammy, our Berwick Mascot. Tammy has been a special part of our team over many years- leading office pranks, guarding our fabulous range of cleaning trolleys, and most recently, modeling our range of PPE. Although our Tammy doesn't say much, she is very sociable and loves to be amongst the hustle of the Berwick office.
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