“All the staff at Berwick Care are helpful, friendly and aim to please. The customer does seem to come first! The sales team always try to find the best prices at look at alternatives. The ongoing reviews and support is great. Products are good and quality is super. The delivery chap is always fun to talk to and provides a friendly and comical service… always a pleasure taking his deliveries!’ ”

Jennifer English, Director, English Care Ltd

“I am not an easy customer, as a busy Care Home Manager I need prompt and efficient service. Berwick surpass my expectations. ‘Their motto should be ask and we will find’. As yet I have been supplied with everything I have asked for from mattresses and replacement bed rails to freezer thermometers and housekeeping equipment. Any enquiry is dealt with in a friendly and efficient manner and delivery is swift, giving peace of mind. Their prices are good too! ”

Beryl, Thornton Manor Care Home

“I would like you know how pleased we are with the fit-out of the new lounges from yourselves. It looks absolutely amazing and has made a big difference to all of our residents and staff. The atmosphere is so relaxing and calm, our residents are all interacting and socializing with each other a lot more which is lovely to see. We have had so many comments from residents’ families saying how lovely and homely it looks. We feel between yourselves and Pete’s design of the home we could not ask for any think better. ”

Julie Evans, Netherwood Care Home