Alberto Shampoo

1. All Returns to be raised within 30 days of receiving your goods, this can be done via phone, email or Webchat, and a picture of the items will be requested to check condition.

2. A standard £12.50 restocking fee will be applied on all returns.

3. If you are able to return the items, please do so and quote the Return authorisation number given to you.

4. Any items to be collected will be chargeable depending upon location and size of items.

5. All Returned items must be undamaged and in their original condition, if this is not the case when they are received back an additional restocking will be applied.

6. Special order, Custom & Made to order items are not returnable, unless Damaged or Faulty. If this is the case please contact us with details of the issue.

7. Please check our T’s & C’s for further details and warranty returns.