Incontinence

To ensure every resident remains dry, comfortable and confident, our team offers professional nursing advice on how to select and use the most suitable continence pad or nappy for individual needs. Whether you are managing minor leaks or more complex bladder and urine conditions, we support your staff with free training to promote best practices in continence management.

We also monitor the usage of your care home supplies closely, helping you to manage stock efficiently, reduce waste, and guarantee consistent delivery across large care groups throughout the UK. This proactive approach ensures uninterrupted access to essential incontinence products, enabling your carers to focus on providing high-quality care while maintaining the wellbeing of every resident.

Frequently Asked Questions

What factors should I consider when choosing incontinence products for my care home?

When selecting incontinence products, it’s important to consider absorbency levels, resident mobility, skin sensitivity, size and frequency of use. You should also think about product comfort, how easy they are to change, and how discreet the product feels for the wearer. Our team can guide you through options from trusted brands like TENA to help you to find the most suitable products for each individual.

What factors should I consider when choosing incontinence products for my care home?

Yes, absolutely. We supply incontinence pads, pants and adult nappies in bulk for care homes across the UK. Bulk orders not only help to reduce costs but also ensure that you never run short of essential products. Our team can also monitor your usage to make sure stock levels are maintained efficiently.

How can I make sure residents’ skin stays healthy when using continence products?

Maintaining good skin health involves choosing breathable, dermatologically tested products, ensuring correctly timed changes, and following a proper cleansing routine. Pads that are changed too often can also end up drawing moisture out of the skin and drying it out, causing irritation / skin breakdown. We can provide free training and product guidance to help your team to prevent irritation or breakdown of the skin, either through excess moisture or drying.

Do you offer product training for care home staff?

Yes, we do. Berwick customers enjoy free training on continence management and other essential care topics, including COSHH. Our training sessions help your staff to use our products correctly, improve resident comfort and support overall care quality.

How does Berwick help care homes to manage stock efficiently?

We carefully track your order patterns and stock usage, identifying opportunities to reduce waste and prevent shortages. This proactive approach maintains consistent delivery schedules, keeps costs under control and ensures reliable product availability across all your care home sites.

Are your incontinence products suitable for residents with more complex needs?

Yes, our incontinence range covers everything from light to heavy needs, including specialised products for residents with complex conditions. We can recommend options tailored to individual medical or mobility requirements, ensuring comfort, confidence and protection at all times.

What should I do if the products I’ve ordered aren’t right for our residents?

Our 30-day returns policy makes it simple. If you’re not completely satisfied with your purchase, you can return it within 30 days for an exchange or a refund. We aim to make the process easy and stress-free so that you can quickly find a better-suited product.

Can I speak directly to someone for advice before placing an order?

Of course. We don’t use chatbots or automated systems. You can book a discovery call or phone our Assist Desk directly on 01743 440011 to speak with one of our specialists. They’ll help you to choose the right products for your residents’ needs.

Do you provide incontinence supplies for care home groups across multiple locations?

Yes, we work with independent care homes and large care groups throughout the UK. Our consistent delivery systems and dedicated account management ensure a smooth distribution and continuity of supply across all of your sites, helping you to maintain high standards of resident care.