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Get Outstanding from your CQC inspection.
E6 asks, “How are people’s individual needs met by the adaptation, design and decoration of premises?’’.
Never underestimate the impact of a refurbishment on the residents as this testimonial points out. Mr Patel said, “We have invested tens of thousands in the improvement to this facility but it’s worth it when you see the reaction from the residents as their eyes light up. One lady who had previously isolated herself and would not come out of her room now comes and uses the new lounge and socialises with other residents.”
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