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Our 123 Returns Policy

123 Returns Policy

The best returns policy in the Care Industry. Not satisfied with your purchase? Request a full credit and free collection.

Our 123 Returns Policy is as easy as 1 2 3.

Call the office to request a free collection within 123 days of your purchase
Ensure the goods are accessible for collection on the day given
Watch the credit land on your account. Terms and Conditions apply.

Terms & Conditions

Goods returned will only be accepted where they are in a resalable condition and in their original packaging. Credit will be issued once goods have been inspected to check they conform to these terms and conditions by Berwick stock control staff. The 123 Returns Policy excludes bespoke or special order items. Where items which have clearly been opened or used a partial credit may be available but only following a full inspection and is issued at the discretion of the Directors of Berwick Care Equipment. Their decision is final. E & OE accepted.

  • 123 days to change your mind
  • Free collection
  • Simple & easy